Frequently Asked Questions
Everything you need to know about Pre-Orders, Private Signings, authenticity, and more.
Ordering & Send-In
A Pre-Order lets you reserve an item ahead of an upcoming signing. A Private Signing is an event we personally attend in person, worldwide, to get items signed directly.
Yes — on eligible Pre-Order and Private Signing items, you can send in your own piece instead of ordering one from us. See our full Send-In guide for step-by-step instructions.
Eligible items are listed directly in our Pre-Orders and Private Signings collections, each with its own signing details and deadlines.
Authenticity & Certification
Yes. Every item ships with our own Certificate of Authenticity at no extra cost. You can also add independent certification from AutographCOA for extra peace of mind — learn more here.
Proof is a real photo of your exact item being signed, available as a €10 add-on on eligible Pre-Order and Private Signing product pages. It's something exclusive to Rocket Signings — see how it works.
Shipping & Support
Shipping times vary depending on the signing event and destination. Specific timelines are listed on each product page, and you'll receive tracking information once your order ships.
Yes, we ship internationally. Shipping rates and times vary by destination and are calculated at checkout.
Contact us as soon as possible after ordering — we'll do our best to accommodate changes, though this isn't always possible once a signing is underway.
Reach out to us directly and we'll do our best to help — every situation is a little different with personalized, signed items.

